Shipping policy

Covid -19 Delivery Update

Whilst we closely monitor the latest Covid-19 developments, orders are being shipped as normal. However, a wide range of couriers are experiencing delivery delays of up to 7 working days in some areas of the UK &14 working days international and this may affect how quickly you receive your order.

Delivery

We dispatch all orders within 1 working day. Orders placed after 3pm will usually be shipped on the next working day. For priority dispatch please email us at vlcosmetics21@gmail.com or contact us on:

Mobile Number:+447465630797

WhatsApp: +44 7465630797

Facebook: @vlcosmetics21

We are not responsible for any courier delays, please be understanding of this.
WHEN ORDERS ARE DELIVERED TO YOU USING ONE OF OUR COURIERS
ALL RISK OF LOSS OR DAMAGE TO THE PRODUCTS IN YOUR ORDER PASSES TO YOU WHEN WE DISPATCH YOUR ORDER FROM OUR PREMISES. WE ARE NOT LIABLE FOR ANY ERRORS MADE BY THESE SERVICES.

•WE DO NOT PROVIDE INSURANCE WITH SHIPPING COURIERS. ALSO, UK & INTERNATIONAL SHIPPING YOU ARE ALSO AGREEING THAT YOU UNDERSTAND SOME COUNTRIES AND AREAS SHIPPING TIMES TAKE LONGER THAN USUAL IN SOME CIRCUMSTANCES - AFTER DISPATCH FROM OUR OFFICE TRANSFER OF LIABILITY SHIFTS TO YOU.

•FOR THE INTERNATIONAL SHIPMENT YOU MAY BE LIABLE TO PAY LOCAL TAXES OR DUTIES UNDER ANY CUSTOMS OR IMPORT LAWS AND REGULATIONS.

WE DON’T HAVE ANY CONTROL OF THAT!!!

THANK YOU FOR UNDERSTANDING

IF AN ITEM IS MARKED AS READY TO SHIP - IT IS DISPATCHED WITHIN 1-3 WORKING DAYS.

IF AN ITEM IS MARKED PRE-ORDER IT TAKES 14 WORKING DAYS TO COMPLETE PRIOR TO SHIPMENT, IF WE ARE BUSIER THAN USUAL THIS COULD EXTEND TO 21 WORKING DAYS.

WHEN THERE IS A DISCOUNT CODE SALE, MEGA SALE OR BLOWOUT SALE ORDER PROCESSING WILL TAKE LONGER SOMETIMES UP TO 21 WORKING DAYS TO PROCESS THE MASS AMOUNT OF ORDERS THAT COME THROUGH. PLEASE WAIT FOR THESE WORKING DAYS TO BE UP BEFORE EXPECTING TO RECEIVE YOUR TRACKING NUMBER FOR PRODUCTS.
PLEASE NOTE ONCE YOU PLACE YOUR ORDER IT TAKES 3-4 WORKING DAYS FOR YOUR PAYMENT TO FULLY PROCESS. ONCE YOUR PAYMENT IS PROCESSED THE PREPARATION OF YOUR ORDER BEGINS.

Shipping Cost

Shipping cost £4.99 for UK orders less than £60. For orders over £60 shipping is free in the UK.

Depending on location, orders are shipped with Royal Mail, UPS and Parcel Force and takes approximately 3 to 5 working days from dispatch date. All orders are tracked and you will be provided with a tracking number.

UK destination for couriers include England, Scotland, Wales, Northern Ireland, Channel Islands & BFPO.

For next day deliveries, please contact us at vlcosmetics21@gmail.com or on:

Mobile Number: +447465630797

WhatsApp: +44 7465630797

Facebook: @vlcosmetics21

International orders

We ship worldwide. Please note that all international taxes and charges are payable by the receiver.

Europe

£10.99 for orders less than £200

£4.99 for orders over £200

Outside Europe

£30 for orders less than £250